Patients Increasingly Prefer Private Infusion Centers

For the millions of Americans living with chronic conditions like rheumatoid arthritis, Crohn’s disease or lupus, infusion therapy isn’t just a medical appointment – it’s a way of life. Traditionally, these life-sustaining treatments were almost exclusively tethered to large hospital systems. However, a significant shift is underway – toward private infusion centers.

In 2024, approximately 28% of infusions were administered in physician-owned and managed offices, according to the National Infusion Center Association. As we look toward a future where chronic disease is projected to increase by nearly 100% by 2050, more patients are realizing they have a choice.

If you are currently navigating your own infusion journey, here is why a private, physician-owned setting might be the best decision for your health, your wallet and your peace of mind.

Significant cost savings

One of the most persuasive reasons to choose a private practice is the impact on your bank account. Hospitals often operate under a “Hospital Outpatient Department” (HOPD) model, which allows them to charge facility fees – extra costs meant to cover the hospital’s massive overhead.

The price gap – Research shows that receiving the exact same medication in a hospital setting can be 2.5 to 5 times more expensive than in a physician’s office.

Lower out-of-pocket costs – Because private infusion centers don’t charge these administrative facility fees, your copays and coinsurance are often significantly lower. In some cases, a single chemotherapy infusion that costs $600 at a hospital might cost only $250 at a private practice.

A ’boutique’ patient experience

Hospitals can be cold, sterile and overwhelming. Private centers are designed with the patient’s actual experience in mind.

A relaxed atmosphere – Instead of crowded hospital waiting rooms, private centers often offer “spa-like” environments with comfortable recliners, private or semi-private suites and amenities like high-speed Wi-Fi, snacks and televisions.

Ease of access – Forget about navigating massive parking garages or endless hospital corridors. Private practices are usually located in accessible office complexes where the front door is just steps from the parking lot.

Better outcomes and adherence

When you feel comfortable and the process is easy, you are more likely to stick to your treatment plan. This is known as “medication adherence,” and it is critical for managing chronic illness.

Higher success rates – A Stanford University study found that patients in office-based settings had a 79% adherence rate, compared to 74% in hospitals.

Continuity and quality of care – In a physician-owned infusion center, you are often treated by a familiar team that works directly for your specialist. They have immediate access to your health history and can make real-time adjustments to your therapy.

Safety and specialized focus

Because private centers focus exclusively on infusion therapy, they provide a level of patient safety and specialization that general hospitals often can’t match.

Reduced infection risk – Hospitals treat every kind of illness. For immunocompromised patients, visiting a specialized infusion therapy center reduces exposure to the contagious patients often found in a hospital environment.

Faster appointments – Without the bureaucracy of a major health system, wait times are significantly shorter. You get in, receive your treatment from experts who know your name, and get back to your life.

The numbers speak for themselves

In 2024, infusion therapy was vital for millions of Americans managing life-altering conditions:

• 17,000,000 cancer patients were treated with infusions
• 1,500,000 patients treated for lupus
• 1,300,000 patients treated for rheumatoid arthritis
• Over 1,000,000 patients treated for ulcerative colitis and Crohn’s disease

As these numbers grow, so does the importance of choosing a site of care that prioritizes you. If you’re currently receiving treatment at a hospital, it’s worth asking your doctor if a private infusion center is available in your area. It could mean the difference between a stressful medical “chore” and a comfortable, cost-effective part of your wellness routine.